Lobby is closed but we are available via phone or email.

As we all experience challenging circumstances surrounding the spread of the Coronavirus (COVID-19), we wanted to share with our customers how we’re supporting the social distancing recommendations.

•   While our offices remain open at this time, our Customer Service Lobby will be closed until March 30, 2020.  We are available via phone (912) 437-4111 or email at bess.wolfes@dtctel.com.  You may reach out to them with any questions or billing concerns during this time.

•  SmartHub, our billpay is available on our website at https://www.darientel.net.  We also take payments over the phone by Debit or credit card. 

Internally, we’ve shared the Centers for Disease Control and Prevention’s guidelines with our employees and reinforced prevention techniques.

As we monitor the spread of the virus and the guidelines that will help to keep us all safe, we will continue to keep you informed. And of course, we’re here to help with any account assistance you may need during this time.